[Asterisk-Users] Polycom IP501 Endless Loop

[casasterisk at valnet.com]

Thank you for the excellent suggestion, I'll give that a try.  I can see now in the manual that there are some recommendations for FTP servers, but I'm going to first try the * server to see what happens.

= = = Original message = = =

On Tue, Jan 31, 2006 at 08:18:34AM -0700, casasterisk at valnet.com wrote:
> I have a Polycom IP501 phone and have set it up to download the config from an FTP server, it did this once and now is in an endless loop of trying to contact the FTP server, failing, then rebooting.
> 
> When I watch the FTP server logs it looks like the phone starts a session, ends it, starts it, ends it until the phone reboots.  It is annoying like nothing I can describe!
> 
> I have tried Windows 2003 FTP service, WSFTP server and a few other Windows based FTP servers.  Anybody have an idea as to how to get around this?  I cannot get support on this phone (Polycom tells me to call the reseller and the reseller won't touch it for less than $95/hour).

I second the suggestion to use your * system as the FTP server.  You can
then get more information from the logs and you have more choices for
which server to run.

We have excellent luck with pure-ftpd in a gentoo installation.  It
allows us to make virtual FTP users so that *only* the users who are
defined in the virtual system are able to open a session.

-- 
-M

There are 10 kinds of people in this world:
~Those who can count in binary and those who cannot.
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