[asterisk-users] Polycom 601 Issues

[Paul Hales]

Does anything pop up on the Asterisk screen?

Does music on hold work fine?

PaulH

On Fri, 2006-08-18 at 13:13 +0800, Nathan Alberti wrote:
> 	
> 
> Hi all,
> 
> I am currently having issues with a Polycom 601 on a customers site  
> with Asterisk 1.2.6 and sip firmware 1.6.7 (upgraded from 1.6.6).
> 
> The customer has a number of Cisco phone all of which have no issues  
> at all.
> 
> The problem occurs during transfer and hold retrieval, answering the  
> call is fine, the call is put on hold then either a transfer is  
> attempted or the call is retrieved from hold. When this is attempted  
> the remote party (i.e. the caller in the case of a hold retrieval)  
> cannot hear the receptionist at all for the first few seconds, then  
> slowly they are able to hear fragments of the voice which is  
> basically stuttered and robotic.
> 
> Unfortunately I cannot replicate this in my office, the only  
> difference between the two configurations is the model of Cisco  
> switch but I really don't think this should be making any difference.
> 
> 
> Any Ideas ?
> 
> Regards,
> 
> Nathan.
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