[asterisk-users] polycom config error 0x4020: possibly related to RE:Polycom upgrade issue?

[Michael Welter]

I would get the same error when trying to use sftp.  Switching to ftp 
eliminated the problem.

Curt Shaffer wrote:
> I posted earlier about an application not found error. I have manually 
> pointed the phone at the server but it just does not seem to ever even 
> hit it. I am going to do some network captures here soon after I walk 
> away from this computer for a while. But here is another question which 
> I am not sure if it may be related. After loading the application 
> successfully on other phones I get config error 0x4020 and it just keeps 
> rebooting through this whole process. I have checked my configs and 
> checked them twice against all documentation I could find, and from what 
> I see they are OK. I have posted one here for you all to look at and 
> maybe you can see something I am missing.
> 
>  
> 
> ############
> 
> MAC.cfg (located in /ftproot/
> 
>  
> 
> <?xml version="1.0" standalone="yes"?>
> 
> <!-- Default Master SIP Configuration File-->
> 
> <!-- Edit and rename this file to <Ethernet-address>.cfg for each phone.-->
> 
> <!-- $Revision: 1.13 $  $Date: 2004/11/26 23:30:44 $ -->
> 
> <APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="x102/x102.cfg, 
> sip.cfg" MISC_FILES="" LOG_FILE_DIRECTORY="x102"/>
> 
>  
> 
> ##
> 
> X102.cfg (located in /ftproot/x102)
> 
>  
> 
> <?xml version="1.0" standalone="yes"?>^M
> 
> <PHONE_CONFIG>
> 
>         <OVERRIDES reg.1.server.1.expires="60" reg.1.address="102" 
> voIpProt.SIP.outboundProxy.port="" log.level.change.cfg="0" 
> _.0x20._log.level.change.sip="0" log.render.level="0" 
> tcpIpApp.sntp.gmtOffset="-21600" tcpIpApp.sntp.address="xxx.xxx.xxx.xxx" 
> reg.1.server.1.address="xxx.xxx.xxx.xxx" reg.1.auth.password="1234" 
> reg.1.auth.userId="102" voIpProt.server.1.register="" 
> reg.1.displayName="Test" voIpProt.server.1.address="xxx.xxx.xxx.xxx" 
> reg.1.ringType="8"/>
> 
> </PHONE_CONFIG>
> 
>  
> 
> I also have a 00000000.cfg file in this directory that has the following:
> 
>  
> 
> ##
> 
> 00000000.cfg
> 
>  
> 
> <?xml version="1.0" standalone="yes"?>
> 
> <!-- Default Master SIP Configuration File-->
> 
> <!-- Edit and rename this file to <Ethernet-address>.cfg for each phone.-->
> 
> <!-- $Revision: 1.14 $  $Date: 2005/07/27 18:43:30 $ -->
> 
> <APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="phone1.cfg, sip.cfg" 
> MISC_FILES="" LOG_FILE_DIRECTORY="" OVERRIDES_DIRECTORY="" 
> CONTACTS_DIRECTORY=""/>
> 
>  
> 
> Any help would be appreciated. And I realize this is more of a Polycom 
> question rather than an Asterisk question so if anyone can point me to a 
> good polycom list I would appreciate it as well.
> 
>  
> 
> Thanks
> 
>  
> 
> Curt
> 
> 
> ------------------------------------------------------------------------
> 
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-- 
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
mike at TelecomMatters.net
www.TelecomMatters.net