[asterisk-users] 911 Testing

[John Novack]

Petty bureaucrats make up their own rules the world over!
Whatever you do, it will be wrong

John Novack

Kevin Kiely wrote:
> Be careful here... Our local PSAP is handled by the fire department.  I had
> one of our guy's make a test call and we were told that this test must be
> coordinated and scheduled in advance with the chief.  They want no test
> calls.  It would probable be safest to check before making the call as they
> could consider it an abuse of the emergency system.  It seems like a catch
> 22.
>
>
> -----Original Message-----
> From: Shane Young [mailto:asterisk2 at shaneyoung.com] 
> Sent: Sunday, August 13, 2006 12:23 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion; Leif Neland
> Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] 911 Testing
>
> Quoting Leif Neland <leifn at neland.dk>:
>
>   
>> According to what I've read somewhere, at least our 911 (112) has an
>> answering machine, saying "Alarm central, one moment" and a few seconds
>> delay, before the call actually is signaled to the dispatcher, to filter
>>     
> out
>   
>> misdials and crank calls.
>>
>> So if you hang up quickly, they'll never know or be bothered.
>>     
>
> In Minnesota (probably most places in the US) Once you have dialed 911, even
> if it was in error, you
> should stay on the line until a dispatcher answers.  If you don't they'll
> consider it a "911 hangup"
> and attempt to call you back.  If they can not reach you, they will dispatch
> a law enforcement
> officer (and in some areas, other emergency services).
>
> The usual call flow I've experianced is this:
>
> I Dial 911
> They answer "Minneapolis 911"
> I say "This is Shane from company xxxxx making a 911 test call."
> They will either say "ok" or "Please Hold" if they have other calls waiting.
> Once they have said "ok", I'll say "I want to confirm you see my number as
> xxx-xxx-xxxx and my
> address is yyyyy"
> They will almost always say "Yes, that's what we have"
> I'll say "Thank you"
> They will say "Good Bye" and hang up.
> I'll hang up.
>
> --Shane
>
>
>
>
>
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