[asterisk-users] problem with queues

[Muhammad Zeeshan Latif]

Hi all

Does any one experience the scenario in which an agent sits behind any trunk
and serves the queue. Bcz I have tried and the queue acts very veared as
when it tries the agent extension across the trunk it starts music onhold
and when the agent is busy/not responding then it stops music on hold again
when it starts hunting the agents across a trunk again starts the MOH and
again stops the MOH when it can't find the agent online.

To make thing worse if the MOH is dynamic then the user hears different MOH
tones after a period of 1 or two seconds, and if u have enabled voice
prompts in the queue then the result is even more bad.


Best Regards
Mohammad Zeeshan Latif
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