[asterisk-users] Hotels...

[C F]

Interesting you said PMS?
here is the definition:
http://en.wikipedia.org/wiki/PMS


On 8/7/06, Brian Vincent (C) <VincentB at coppercolorado.com> wrote:
>
> Ideally you'd get billing to work by integrating directly with the
> property management software.  Most of the big PMS systems, such as SMS,
> LMS, and FRS, have custom serial drivers written for them that interface
> with the PBX and related systems.  The PMS software is responsible for
> activating long distance on the phones, adding/removing voicemail boxes,
> and collecting billing records.  It may also do really complicated
> things like suiting.
>
> I don't think you're going to be able to get any of that.  For that
> reason alone, are you sure Asterisk is the right solution?  Maybe a
> little Mitel system would work with their software?
>
> Okay, now assuming you have a nice GUI to rebuild mailboxes, you'll have
> to decide if it's worth restricting/unrestricting phones for long
> distance. Keep in mind housekeeping staff may like to make international
> phone calls.  It may be easier to just sell calling cards and open up
> the lines for free local calls (usually local calls incur a surcharge of
> $1 - $1.50.)
>
> Are there conference facilities involved?  Do you need special pricing
> for provisioning lines there?  I like the idea of using those Audiocodes
> boxes, but will fax services work with them?  In theory I think they do,
> but we've had problems passing data over them.  Can the Audiocodes boxes
> drive message waiting lamps?  I can't remember, but you'll need that.
> Wake up calls?  Asterisk supports it (Trixbox has a nice
> implementation), so be sure to test that.  Is this a multiproperty hotel
> and will you need to support 911 to different buildings?
>
> -------------------
> Brian Vincent
> Copper Mountain Telecom
> vincentb at coppercolorado.com
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dovid
> Bender
> Sent: Monday, August 07, 2006 10:07 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Hotels...
>
>
>
> I have to bid on a hotel contract, but there are some things I don't
> know
> how to do -- but clearly Asterisk has been used by hotels before, so I
> figure someone on here must have some answers:
>
> 1) While the majority of the phones will be SIP, there will be a couple
> hundred analogs (due to wiring logistics); what should I terminate them
> into?
>
> 2) Phone activation at check-in/phone de-activation and billing at
> check-out.  Are there GUI tools for this, or should I write my own
> back/front end?
>
> 3) Anything else that those familiar with hotels have bumped into that
> might not be obvious at the outset?
>
> Thanks!
>
> -Ken
>
> Ken,
> Long time no see on the list welcome back.
>
> 1) The best thing would be is to get a channel bank. Xorcom has one that
> I
> believe works over USB though never tried it so I cant comment on it.
>
> 2)I dont think there is any software out there for hotels per say but
> there
> has been talk about working some of the open source billing programs out
>
> there in to a custom app. The only reason why I would go for writing
> your
> own is A)You have more control. You can build it for your own custom
> needs
> for the ground up. B)People have asked about it before. While I dont
> know
> the market size I am sure that you can resell it once you are done.
>
> Dovid
>
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