[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects

[Jeff Turner]

Just a note for Polycom phone users, that will hopefully help someone.

Ever since deploying an office full of Polycom 601 phones, some users
have experienced intermittent disconnects, where voice transmit dies, or
both receive and transmit dies. Absolutely nothing in the Asterisk logs.

Solution: plug the socket into the handset in properly! Pushing the
socket in, it make a nice 'click' and _seems_ to be in, but it's not (and
is a bit wobbly). Push it further, until the plastic hook is not exposed
at all, and it makes another click. Now it's in :)


--Jeff