[Asterisk-Users] Polycom NTP issue

[Rich Adamson]

Kerry Garrison wrote:
> I am ready to pull my hair out. I cannot seem to get the Polycoms to 
> read the time properly. Regardless of the server they are pointed to our 
> the offset, i am getting the correct time, but 24 hours ahead. So for 
> today it is showing Friday April 28 but with the correct time. Any clues?

This is a copy/paste of the exact statements used on a IP600 phone:

<SNTP tcpIpApp.sntp.resyncPeriod="86400" 
tcpIpApp.sntp.address="134.84.84.84"
tcpIpApp.sntp.gmtOffset="-21600" 
tcpIpApp.sntp.daylightSavings.enable="1" 
tcpIpApp.sntp.daylightSavings.fixedDayEnable="0" 
tcpIpApp.sntp.daylightSavings.start.month="4" 
tcpIpApp.sntp.daylightSavings.start.date="1" 
tcpIpApp.sntp.daylightSavings.start.time="2" 
tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1" 
tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth="0" 
tcpIpApp.sntp.daylightSavings.stop.month="10" 
tcpIpApp.sntp.daylightSavings.stop.date="1" 
tcpIpApp.sntp.daylightSavings.stop.time="2" 
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1" 
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth="1"

Are you sure you are setting the gmtOffset to the proper number? The 
above example is for CST, which is -6 hours (or -21600 seconds) from 
GMT. It is also config'ed with resyncPeriod = 24 hours, meaning the 
clock is only sync'ed once per day.

What are you using for the above?