[Asterisk-Users] attended transfer issue

[John Novack]

Thank you for doing that.

With a little luck someone will be able to fix it, assuming they 
understand it NEEDS to be fixed.

Damon Estep stated proper transfer operation well yesterday
Sustitution of another key for pound in features.conf might also be 
desirable

To be "typical" it would act like this;

Press pound to get secondary dial tone
Dial the number for the transfer
Either hang up or stay on the line after progress (ring)
If you stay on the line the transfer completes when you hang up
If you hang up during the ring the call is blind transferred
If you press the same feature access key (#) again you get the call back
and terminate the transfer.


John Novack
Thomas Artner wrote:

>Hi!
>
>I decided to open an issue about this case in the mantis database!
>I am not very familiar with the bug/issue tracking procedure at the
>asterisk project, but I think i can make it.
>
>Is there something that would speak against it?
>
>cheers,
>tom
>
>
>
>
>Thomas Artner wrote:
>  
>
>>Hi!
>>
>>
>>A few months ago I needed some help for the following issue:
>>
>>.) a call comes in
>>.) Person A takes the call and does an attended transfer to Person B
>>.) Person A hangs up the phone without waiting for Person B taking the call
>>.) the caller get lost at this point !!
>>
>>At this point the attended transfer should go into a blind transfer. The
>>phone of Person B should still be ringing and the caller shouldnt get lost.
>>
>>I think this is the most usual behaviour of a call transfer also on the
>>cheapest systems on the market.
>>
>>Why doesnt this work well with asterisk? Will there be a solution for
>>that in the near future?
>>
>>I am thankful for any kind of help!
>>
>>
>>thx,
>>Tom
>>
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>
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