[Asterisk-Users] call center running Asterisk-soundquality-critical!

[Wai Wu]

The files were never mixed until they are actually listened to (They
have 3 people, 10 hours a day listening to calling recordings), and it
is done on a separate * box. As for the drive, all I know is an separate
external unit out of the main * box. (I didn't setup the linux server
myself).

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matt Roth
Sent: Friday, April 14, 2006 2:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] call center running
Asterisk-soundquality-critical!

Wai Wu wrote:

>I did not install soxmix in my linux box. If you having issues with 
>mixmonitor, you can put both legs of the call into a conference and 
>record the conference
>
Wai,

How are you mixing the leg files?  Do you run a process that moves them
to a remote box with soxmix installed?

You have also mentioned that you are recording to a SCSI drive and I'm
curious as to the details.  Is this a single drive or a RAID (and if so
what RAID level)?  What filesystem does the partition the leg files are
written to use?

Thank you,

Matthew Roth
InterMedia Marketing Systems
Software Engineer and Systems Developer
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