[Asterisk-Users] Re: queue/agent and macros?

Shaun Reitan mailinglists at unix-scripts.com
Fri Apr 7 12:25:59 MST 2006


It sounds like you may be doing what i want to do, are you using macros?  if 
so how?


-- 

~Shaun


"Johann" <johann.hoehn at ecommerce.com> wrote in message 
news:44367586.6090809 at ecommerce.com...
>I set the callerid name to show the employee that will get the call what 
>kind of call it is.  We have multiple options, but actually only use 2 
>queues(with most people answering both of them).  Eventually it may be 
>expanded so there are more queues with different people on it...but this 
>way when that comes there will be little if any chance for people calling 
>in.
>
>
> --johann
>
> Gareth Blades wrote:
>> Cant you set the calleridname before putting the call into the queue?
>>
>> On Thu, 2006-04-06 at 22:57, Shaun wrote:
>>
>>>I was wondering if it was possible to run a macro once the agent/member 
>>>picks up, I know I can do this with dial in the extensions.conf but 
>>>wasn't sure about the queue.  Basically I have a macro that identifies 
>>>the caller and need that run.
>>
>>
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