[Asterisk-Users] Call/Contact Center.

[Matt Florell]

What are your other requirements?

For inbound-only you can just use Asterisk Queues without having to
install any other outside software.

We switched to Channelbanks 18 months ago and our dropped calls went
down when we did, they are also much easier to configure and maintain,
although you do have to wire them when you set it up which isn't
always pleasant.

MATT---

On 4/6/06, Krzysztof Drewicz <asterisk at 4e1.pl> wrote:
> Hello,
>
> I'm trying to sum up current options for doing small (up to 20 agents)
> inbound-only CC.
>
>
> I've found: astguiclient, maybe there are some other CC solutions?
>
> And on the other side: witch is better to have 20 PC w/ softphones or
> one T1 channel bank and normal phones with hands-free sets. (whitch set
> whould you recomend) ?
>
> kd,
>
> --
> Krzysztof Drewicz
> Affordable 2/4 span E1/T1 PCI-cards. 100% Asterisk compatible.
> See http://4e1.pl
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