[Asterisk-Users] GoDaddy royally screws over aussievoip.com.au and soft-swtich.org

[Dovid Bender]

That is why I back up my web server to an ftp server
in a diffrent data center :)

--- Rob Thomas <rob at wpm4l.com> wrote:

> 
> Well, I wake up this morning, and aussievoip isn't
> up. I ring godaddy,
> who _were_ hosting it, and they say that the
> machine's been compromised,
> and you can't have your data. Nyah Nyah.
> 
> I spent 1 hour and 38 minutes on the phone to them,
> trying to convince
> them to let me somehow get access to it, but to no
> avail. I've reported
> it to the Australian Federal Police High-Tech Crime
> Unit, asking for a
> forensic analysis of the attack - hopefully I'll be
> able to get a copy
> of the data from the police, eventually, that way. 
> Until then, however,
> we're out of luck. 
> 
> I've had a couple of offers of hosting (I put it on
> voip-info.org) but
> for the moment, I've signed up with serverpronto,
> which does get 1440
> hits from google on 'serverpronto sucks'- which is
> an order of magnitude
> less than 'godaddy sucks', at 155,000 hits. (With
> quotes, it gets 3
> hits, and godaddy gets 783)
> 
> So, basically, aussievoip.com and soft-switch.org
> will be down for AT
> LEAST 24 hours. I've spoken to coppice and he has a
> reasonably recent
> backup, but I'll be crawling google's cache for
> anything in there to try
> to rebuild aussievoip.
> 
> Yes, I had backups. They were on the machine. It was
> a shared hosting
> server. You'd expect never to have data _loss_, just
> fumble-finger-ism.
> Obviously, I was wrong. 
> 
> GoDaddy sucks, indeed.
> 
> Anyway, it's being taken care of, just don't expect
> there to be any
> aussievoip for at least a couple of days.
> 
> --Rob
> 
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