[Asterisk-Users] Problem with setting ringtones on Cisco 7960 phone.

[Jeremy Koski]

I am having this exact same problem. I have tried 7.5, 7.4, and 8.2. I 
have tried setting ALERT_INFO and _ALERT_INFO and have tried several 
ringtones without any luck.

According to the WIKI, it should work:

[snippet]
Controlling ring tones from Asterisk
By setting the Asterisk variable ALERT_INFO before you call Dial, Asterisk 
will add ringer tone info to the SIP invite that is sent to the phone.

  exten => 3010,1,SetVar(ALERT_INFO=<Bellcore-dr1>) ; selects Ringer
  exten => 3010,2,Dial(SIP/3010,15)

Note: In SIP_HEAD or v1+ you wil need to do the following:
  exten => 3010,1,SetVar(_ALERT_INFO=something)

Available ring tones by default
  Bellcore-BusyVerify
  Bellcore-Stutter
  Bellcore-MsgWaiting
  Bellcore-dr1
  Bellcore-dr2
  Bellcore-dr3
  Bellcore-dr4
  Bellcore-dr5

[end snippet]


Does anybody have any ideas? Thanks!




On Thu, 30 Mar 2006, Greg Mudd wrote:

> Hi All,
> I am running into a problem setting the ringtones via _ALERT_INFO on the
> Cisco 7960 phone.
>
> I am using * 1.2.1 and have tried setting the variable to several
> values.  I have also tried setting the phone's software to both 7.5 and
> 8.2 thinking that it might be a version issue, but with no success.
>
> I have examined the packets and do see the ALERT_INFO header being sent,
> but the phone is not responding.
>
> Thanks in advance for any help you can provide.
>
> ~Greg
>