[Asterisk-Users] Remotely dialing calls from a polycom phone

[Eric Lawman]

See my above message as to why auto-answer won't work.

On 9/29/05, Paul Davidson <plancomm at gmail.com> wrote:
>
> >Message: 7
> >Date: Thu, 29 Sep 2005 09:53:27 -0400
> >From: Eric Lawman <elawman at gmail.com>
> >Subject: [Asterisk-Users] Remotely dialing calls from a polycom phone
> >To: Asterisk-Users at lists.digium.com
> >Message-ID: <325f16ce050929065333b74666 at mail.gmail.com>
> >Content-Type: text/plain; charset="iso-8859-1"
>
> >I have a Polycom IP600 serving as a receptionist phone. We developed a
> call
> >manager via c/gtk that runs on a touchpad. It allows them to transfer
> calls,
> >transfer to voicemail, page, etc. The problem is this: When paging
> another
> >phone from the touchpad, I have to open a channel to the receptionist
> >phone.
> >This rings the receptionist phone. When she picks up, it then pages the
> >desired person. This is fine, except it can be confusing for the
> >receptionist. "Why do I have to answer the phone so I can page >someone?"
> >What I'm looking for is a little more direct integration between the
> >touchpad and the polycom.
>
> >So, the question is, does anyone know of a way to initiate a call on a
> >polycom via the remote access port. I was thinking of something similar
> to
> >the way you can reboot one using a NOTIFY message containing
> >"check-sync".
> >I've tried monitoring the sip messages between the phone and asterisk,
> >but
> >so far have only succeeded in making a phone call itself.
>
> >Any suggestions would be appreciated.
>
> >Eric.
>
> First thing that comes to mind here is using auto-answer. While I don't
> have an IP600 to play with (donations accepted), the way I would envision
> this is to configure an auto-answer extension on hte Polycom, and have the
> touchpad action call the auto-answer extension using a .call file to
> Asterisk. Touch the pad, it drops the .call in, which goes to a meetme with
> all the necessary extensions in the paging group added. Touch again, drop
> the call (via the manager API would be my approach).
>
> All untested- but fairly straightfoward. If you want to email me directly,
> I'd be happy to help further.
>
> -Paul Davidson
> PlanCommunications, LLC
>
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