[Asterisk-Users] (OT) Dialplan Standards for Business/Offices

[KRTorio]

How about standards for setting up IVR menus? Numbers to dial for one type 
of service, like 0 for operator, or 411 for info.
  On 9/8/05, Flobi <flobi.com at gmail.com> wrote: 
> 
> I haven't seen any "standard" for * and # usage. There are a number of 
> standards depending on what country you are in for numbers. For instance, 
> 011 is reserved for international dialing in US. But for most standards like 
> that, you should consult your PSTN provider to make sure that you're sending 
> them the correct info. 
>  One recommendation is to be sparing on # unless you know what phones are 
> going to be using your system as some use that to signal that the person is 
> done dialing or like an enter key. I even met a Linksys that wouldn't let me 
> use the *. 
>  Another recommendation is that you check with the businesses/offices that 
> you will be servicing to see what they are used to so they will not have to 
> change. For instance, if you are planning on providing an audio last caller 
> id readback extension in my area, you should use *69. 
>  Looking online...I see the codes used by Sipura (by default):
> *69 Call Return
> *98 Blind Transfer
> *72 CFWD (all) activate
> *73 CFWD (all) deactivate
> *90 CFWD (busy) activate
> *91 CFWD (busy) deactivate
> *92 CFWD (no answer) activate
> *93 CFWD (no answer) deactivate
> *66 Call Back Activate
> etc...
>  Quote from a cisco page: 
> http://www.cisco.com/univercd/cc/td/doc/cisintwk/intsolns/voipsol/dp3_isd.htm
> A dial plan is a numbering plan for the voice-enabled network. It is the 
> way that you assign individual or blocks of telephone numbers (E.164addresses) to physical lines or circuits. The North American telephone 
> network is based on a 10-digit dial plan consisting of 3-digit area codes 
> and 7-digit telephone numbers. For telephone numbers located within an area 
> code, a 7-digit dial plan is used for the Public Switched Telephone Network 
> (PSTN). Features within a telephone switch (such as Centrex) support a 
> custom 5-digit dial plan for specific customers that subscribe to that 
> service. PBXs also support variable-length dial plans, containing from 3 to 
> 11 digits. 
>  On 9/8/05, KRTorio <krtorio at gmail.com> wrote: 
> 
> >  Are there any standards for setting up pbx dialplans for 
> > businesses/offices?
> >  What I mean is that, which numbers are reserved for a specific use ex. 
> > 0 for operator ? Putting Zero for operator in the dialplan seems to be the 
> > common practice of businesses.
> >  If there is such a standard, * and # are used for what ?
> > 
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