[Asterisk-Users] Asterisk BT100 Password Issue

[Aisling]

Hi,
 
I am getting the following error when I attempt to listen to voice
messages by dialing 9999 (I can hear nothing):
 
--Executing VoiceMailMain ("SIP/2092-6918", "2092") in new stack
--Playing 'vm-password' (language 'en')
WARNING: app_voicemail.c:4922 vm_authentication: Unable to read
password.
 
I read in previous posts that this may be to do with the dtmf settings
and have set both (asterisk and BT100) to info. This has not helped. My
phones register with SER (port 5060) and use Asterisk for voicemail
(port 5064).
My configs are below along with my BT100 settings:
 
;Grandstream BT100
 
SIP Server:                    x.x.x.x:5060
SIP User ID:                  2092
Authenticate ID:             2092
Name                            2092
 
SER then forwards to port 5064 of Asterisk.
 
;sip.conf
 
[general]
bindport=5064
bindaddr=0.0.0.0
disallow=all
allow=ulaw
allow=alaw
allow=gsm
srvlookup=yes
canreinvite=no
autocreeper=yes
nat=yes
 
[2092]
type=friend
username=2092
canreinvite=no
context=from-sip
mailbox=2092
host=dynamic
nat=no
dtmfmode=INFO
disallow=all
allow=alaw
allow=ulaw
 
;extensions.conf
[general]
static=yes
writeprotect=yes
 
[from-sip]
exten => 2092, 1, Dial (SIP/2092, 20)
exten => 2092, 2 , Voicemail (u2092)
exten => 2092, 102, Voicemail (b2092)
exten => 2092, 103, Hangup
 
exten => 9999, 1, VoicemailMain(${CALLERIDNUM})
 
;voicemail.conf
[general]
format=wav
 
[from-sip]
2092 => 2092, 2092, emailaddress
 
Has anyone any inkling as to what the cause could be?
 
Many thanks,
Aisling.


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