[Asterisk-Users] Queue Login Out Question

Kyle Hagan info at quadrasoftware.com
Fri Oct 28 21:15:52 MST 2005


 Im not using AgentCallback function.

Kyle

Johann wrote:

> If your using agents, just add something like...
>
> exten => 110,1,Exec(/usr/bin/local/writelog LOGIN ${EXTEN} ${TIMESTAMP})
> exten => 110,2,AgentCallbackLogin(${CALLERIDNUM}|${CALLERIDNUM}@queue)
>
> exten => 120,1,Exec(/usr/bin/local/writelog LOGOUT ${EXTEN} ${TIMESTAMP})
> exten => 120,2,AgentCallbackLogin(${CALLERIDNUM})
>
> 110 is the login exte, 120 is the logout extension
>
> Write a simple script writelog to do the writing, pass some agruments 
> with the data when they login.  You could use an AGI script as well. 
> Adjust as needed for your situation.
>
>
> --johann
>
> Kyle Hagan wrote:
>
>> We have 60+ members loged into the queue and talking to 5-10k people 
>> a day.
>>
>> I need a better way to track them loggin in and out. The queue_log  
>> gets really big fast. And has data we dont need. Is there anyother 
>> way to track when someone loges in and out. I can write to a 
>> different file when they dial the number to login in the dial plan, 
>> but I dont see a way to write to a file when they hangup, it doesnt 
>> continue in the dial plan.
>>
>> Kyle
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