[Asterisk-Users] Queue application problem

Jason Kim asterjason at yahoo.com
Sun Oct 23 23:28:51 MST 2005


Hi,

I've posted this problem before, but no response.
I'm using iaxcomm for agents, and sometimes when there
are agents waitng, incomming calls are not connected
to agents for 20~30 seconds. In that case one agent is
displayed in "Ringing" state. How can i avoid this
situation?

Any response is highly appreciated.
Thanks.

queue.conf
------------------------------------------------------
[general]
;monitor-format = gsm

[default]
timeout = 4
maxlen = 0
music=default

[que1]
leavewhenempty=no
music=default
strategy=leastrecent
joinempty=yes
eventwhencalled=yes
retry=1

CLI> shoq eueues
------------------------------------------------------
que1         has 12 calls (max unlimited) in
'leastrecent' strategy (32s holdtime), W:0, C:883,
A:411, SL:0.0% within 0s
   Members: 
      IAX2/agent05 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent11 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent23 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent16 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent09 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent06 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent12 (dynamic) (Not in use) has taken 1
calls (last was 44 secs ago)
      IAX2/agent15 (dynamic) (Ringing) has taken no
calls yet
   Callers: 
      1. Zap/38-1 (wait: 1:32, prio: 1)
      2. Zap/49-1 (wait: 0:51, prio: 1)
      3. Zap/51-1 (wait: 0:47, prio: 1)
      4. Zap/52-1 (wait: 0:40, prio: 1)
      5. Zap/39-1 (wait: 0:28, prio: 1)
      6. Zap/41-1 (wait: 0:21, prio: 1)
      7. Zap/53-1 (wait: 0:19, prio: 1)
      8. Zap/54-1 (wait: 0:16, prio: 1)
      9. Zap/43-1 (wait: 0:05, prio: 1)
      10. Zap/55-1 (wait: 0:05, prio: 1)
      11. Zap/44-1 (wait: 0:04, prio: 1)
      12. Zap/58-1 (wait: 0:04, prio: 1)

iax.conf
------------------------------------------------------
[general]
port=5036
disallow=all
allow=alaw
jitterbuffer=yes
maxjitterbuffer=300
maxexccessbuffer=50
tos=0x04
qualify=no

[agent00]
type=friend
username=agent00
secret=agent00
context=agent
host=dynamic
notransfer=yes


	
		
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