[Asterisk-Users] help with broken voicemail

Tzafrir Cohen tzafrir at cohens.org.il
Tue Oct 11 23:38:42 MST 2005


On Tue, Oct 11, 2005 at 10:09:34PM -0400, Andy Goss wrote:
> Update - 
> 
> I made a backup of my entire voicemail directory then deleted it.  If I
> then try and record a greeting, it works.  Asterisk creates the folder
> structure and records the greeting.  If I try to copy the old file back
> into the directory, it wont work.  It's the same file name and
> everything.  The only thing I can figure might be an issue is that the
> voicemail drive is mounted as msdos so maybe there is something
> permissions different about the files that I cant see.  
> 
> Any help would be appreciated.  

Please post the output of the following two commands:

ls -l /path/to/message.wav
file  /path/to/message.wav

Is it indeed a valid wav/RIFF file?

-- 
Tzafrir Cohen         | tzafrir at jbr.cohens.org.il | VIM is
http://tzafrir.org.il |                           | a Mutt's  
tzafrir at cohens.org.il |                           |  best
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