[Asterisk-Users] help with broken voicemail

[Andy Goss]

Update -

After we converted all the audio to gsm, it miraculously started
working.  I still don't know why.  If anyone knows how the wav49 codec
or whatever can get screwed up, your input is still welcome.

Thanks and goodnight,
Andy

--
H. Andy Goss
Network Engineer
Network Advocates Inc.
Main: 502.412.1050
DID: 502.992.5933
Mobile: 502.387.8216
agoss at ntad.com
 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Andy Goss
> Sent: Tuesday, October 11, 2005 10:10 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] help with broken voicemail
> 
> Update -
> 
> I made a backup of my entire voicemail directory then deleted it.  If
I
> then try and record a greeting, it works.  Asterisk creates the folder
> structure and records the greeting.  If I try to copy the old file
back
> into the directory, it wont work.  It's the same file name and
> everything.  The only thing I can figure might be an issue is that the
> voicemail drive is mounted as msdos so maybe there is something
> permissions different about the files that I cant see.
> 
> Any help would be appreciated.
> 
> --
> H. Andy Goss
> Network Engineer
> Network Advocates Inc.
> Main: 502.412.1050
> DID: 502.992.5933
> Mobile: 502.387.8216
> agoss at ntad.com
> 
> 
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
> > bounces at lists.digium.com] On Behalf Of Andy Goss
> > Sent: Tuesday, October 11, 2005 8:55 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [Asterisk-Users] help with broken voicemail
> >
> > Yes, the path exists, the files exist, and the permissions all are
> 755,
> > all owned by root and in group root.  I cant figure it out for the
> life
> > of me.
> >
> >
> >
> > --
> > H. Andy Goss
> > Network Engineer
> > Network Advocates Inc.
> > Main: 502.412.1050
> > DID: 502.992.5933
> > Mobile: 502.387.8216
> > agoss at ntad.com
> >
> >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-
> > > bounces at lists.digium.com] On Behalf Of El Flynn
> > > Sent: Tuesday, October 11, 2005 8:45 PM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: Re: [Asterisk-Users] help with broken voicemail
> > >
> > > Andy Goss wrote:
> > >
> > > > Oct 11 20:32:58 WARNING[3048]: file.c:415 ast_filehelper: Unable
> to
> > open
> > > > fd on
/var/spool/asterisk/voicemail/default/5926/INBOX/msg0000.wav
> > > > Oct 11 20:32:58 WARNING[3048]: file.c:793 ast_streamfile: Unable
> to
> > open
> > > > /var/spool/asterisk/voicemail/default/5926/INBOX/msg0000 (format
> > ulaw):
> > > > No such file or directory
> > > >
> > >
> > > can you check that /var/spool/asterisk exists, and that all its
> > > subdirectories
> > > are intact? perhaps it got deleted by accident somehow? you might
> also
> > > want to
> > > check the file permissions on the directories.
> > >
> > > flynn
> > >
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