[Asterisk-Users] Sipura Adapter SPA-2002

[Randy Vinas]

Oops, I forgot to include an important line below:

Randy Vinas wrote:

> I'm still having trouble accessing voicemail with the SPA-2002's, 
> here's what happens:
>
>
SPA-2002
-- Executing VoiceMailMain("SIP/7777-0255", "7777") in new stack
    -- Playing 'vm-login' (language 'en')
    -- Playing 'vm-password' (language 'en')
    -- Incorrect password '7777' for user '7777' (context = <any>)
    -- Playing 'vm-incorrect-mailbox' (language 'en')
*Oct  6 14:30:28 WARNING[30210]: app_voicemail.c:4507 vm_authenticate: 
Couldn't read username*

>
> But here's what happens (sucessfully) on the SPA-2000's (setup almost 
> exactly the same way):
>
> SPA-2000
> -- Executing VoiceMailMain("SIP/5555-2e14", "5555") in new stack
>     -- Playing 'vm-password' (language 'en')
>     -- Channel 0/1, span 1 got hangup request
>     -- Hungup 'Zap/1-1'
>     -- Playing 'vm-youhave' (language 'en')
>     -- Playing 'vm-no' (language 'en')
>     -- Playing 'vm-messages' (language 'en')
>     -- Playing 'vm-opts' (language 'en')
>
> What do you think is our problem?
>
> Randy
>
>
>
> Paul Hewlett wrote:
>
>>On Wednesday 05 October 2005 19:52, Rich Adamson wrote:
>>  
>>
>>>>Hello.  Has anyone run into problems accessing voicemail with the Sipura
>>>>SPA-2002's?
>>>>
>>>>Our SPA-2000's work fine (registers fine, able to make and receive calls
>>>>properly & also able to access voicemail).  We've configured the 2002's
>>>>exactly the same way.  However, with the SPA-2002 we're unable to access
>>>>the voicemail system (though it does register fine and is able to make
>>>>and receive calls properly).  Here's Asterisk's log file as we try to
>>>>access the voicemail with the SPA-2002:
>>>>
>>>>Oct  4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail
>>>>config file for '7777'
>>>>Oct  4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail
>>>>config file for '7777'
>>>>Oct  4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username
>>>>Oct  4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username
>>>>Oct  4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username
>>>>Oct  4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username
>>>>Oct  4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password
>>>>Oct  4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username
>>>>
>>>>Can anyone help us?
>>>>      
>>>>
>>
>>I had a similar problem with sipura and swissvoice phones whereby the phone 
>>does not accept DTMF after the initial dial to the voicemail extension. The 
>>above messages are generated when * does not recognise your input when asked 
>>for the mailbox/password.
>>
>>Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto' 
>>but maybe u should try experimenting with 'inband' - this also goes 
>>hand-in-hand with the dtmfmode setting for each extension in sip.conf
>>
>>Paul
>>  
>>
>------------------------------------------------------------------------
>
>_______________________________________________
>--Bandwidth and Colocation sponsored by Easynews.com --
>
>Asterisk-Users mailing list
>Asterisk-Users at lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20051006/af689592/attachment.htm