[Asterisk-Users] Polycom 501: takes calls, but fast busy on dial out?

Michael Anderson michael.l.anderson at gmail.com
Tue Oct 4 13:47:44 MST 2005


Windows telnet, and most telnets will only use TCP, so you won't be able to
test UDP port 5060 with this method.

On 10/4/05, Doug <Doug at natel.net> wrote:
>
> At 15:17 10/4/2005, Matthew T. O'Connor, wrote:
> >Are you sure there is no firewall on the server?
>
> Yep, pretty sure. Also, we have a bunch of
> other Polycom phones on the system that have
> been working for over a month.
>
>
> >Or are you sure that
> >the Polycom phone is trying to connect to the *
> >server on the expected port number?
>
> I set it up on 5060 wherever it asked for a port
> number.
>
>
> >What happens when you try to telnet to the SIP port on
> >the * box?
>
> As follows:
> ==========================================================
> Microsoft Windows 2000 [Version 5.00.2195]
> (C) Copyright 1985-2000 Microsoft Corp.
>
> C:\WINNT\system32>telnet xxx.xxx.xxx.xxx:5060
> Connecting To xxx.xxx.xxx.xxx:5060...Could not open a connection to host
> on
> port
> 23 : Connect failed
> ==========================================================
>
>
>
> >
> >Matt
> >
> >
> >Doug wrote:
> >> Hi,
> >>
> >> Has anyone seen this before? The phones are
> >> registered OK, and they can take incoming
> >> calls, but all I get is a fast busy whatever
> >> I dial. I've tried regular numbers, *98, etc.
> >>
> >> Looking at the Asterisk Command Line Interface, I
> >> don't see any text outputted when I try to dial out.
> >> I wonder if it's even getting to the Asterisk server.
> >> Where does it get the fast busy from--inside the phone?
> >>
> >> Another clue is the Flash Operator Panel. The extensions
> >> show up, but the "devices" are greyed out.
> >>
> >> Here is what "sip show peers" has:
> >>
> >> Name/username Host Dyn Nat ACL Mask Port
> >> Status
> >>
> >> 15102/15102 XXX.XXX.XXX.XXX D N 255.255.255.255<http://255.255.255.255>1044
> >> OK (69 ms)
> >> 15101/15101 XXX.XXX.XXX.XXX D N 255.255.255.255<http://255.255.255.255>1043
> >> OK (69 ms)
> >>
> >> Do the ports matter?
> >>
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--
===========================
Michael Anderson
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