[Asterisk-Users] Server Side AgentCallbackLogin

Jason Lixfeld jason+lists.asterisk at lixfeld.ca
Tue Nov 22 21:02:24 MST 2005


Can you do that without using agents?

On 22-Nov-05, at 11:08 AM, Jeremy Kenney wrote:

> why don't you just build your cells into the queues and setup the  
> queue to ringall.
>
> Jason Lixfeld wrote:
>
>> Here's what I'm trying to do..  We have a small system, there are   
>> only two of us.  We both do sales and we both do support.  We  
>> like  Queues better than music on hold with a bunch of dials  
>> happening in  the background to try our phones, then cells, etc.   
>> Problem is, we  don't like the idea of having to login to a queue  
>> and are wondering  if there is a way to force/automatically log  
>> agents into a queue  without having to do anything on the phone;  
>> have it be server side  that is.  I'm thinking some sort of cron  
>> job that runs every minute  or five to make sure all expected  
>> agents (my partner and I) are in  the queue and if not, log us  
>> in.  The extentions we use to enter the  queue are find-me  
>> extensions so if we aren't at our desks, calls will  hit our cells.
>>
>> Like I said, we know we can do this by doing some excessive  
>> dialplan  authoring, but we'd rather use the pre-build Queues --  
>> they do  everything we need/want, except the autologin part.   
>> Anyone know how  we can solve this?
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>
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