[Asterisk-Users] Server Side AgentCallbackLogin

Lenz lenz-ml at loway.it
Tue Nov 22 09:44:55 MST 2005


Hello Jason,
if the system is so simple, why don't you connect the queue straight to a  
couple of you terminals, i.e. not to Agent/101 but to SIP/214. This way  
you have no login/logout.
Yours,
l.



On Tue, 22 Nov 2005 16:20:50 +0100, Jason Lixfeld  
<jason+lists.asterisk at lixfeld.ca> wrote:

> Here's what I'm trying to do..  We have a small system, there are only  
> two of us.  We both do sales and we both do support.  We like Queues  
> better than music on hold with a bunch of dials happening in the  
> background to try our phones, then cells, etc.  Problem is, we don't  
> like the idea of having to login to a queue and are wondering if there  
> is a way to force/automatically log agents into a queue without having  
> to do anything on the phone; have it be server side that is.  I'm  
> thinking some sort of cron job that runs every minute or five to make  
> sure all expected agents (my partner and I) are in the queue and if not,  
> log us in.  The extentions we use to enter the queue are find-me  
> extensions so if we aren't at our desks, calls will hit our cells.
>
> Like I said, we know we can do this by doing some excessive dialplan  
> authoring, but we'd rather use the pre-build Queues -- they do  
> everything we need/want, except the autologin part.  Anyone know how we  
> can solve this?


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