[Asterisk-Users] Server Side AgentCallbackLogin

Chuck Bunn chuck.bunn at networkdoc.com
Tue Nov 22 08:54:07 MST 2005


Hi,
Got here and you will see an example of an automated login.

http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AgentCallbackLogin

Also the AgentCallbackLogin can be passed parameters automatically when 
the extension is dialed.

exten => 801,1,AgentCallbackLogin(${EXTEN:1},,${CALLERIDNUM}@context)

Thanks

Jason Lixfeld wrote:

> Here's what I'm trying to do..  We have a small system, there are  
> only two of us.  We both do sales and we both do support.  We like  
> Queues better than music on hold with a bunch of dials happening in  
> the background to try our phones, then cells, etc.  Problem is, we  
> don't like the idea of having to login to a queue and are wondering  
> if there is a way to force/automatically log agents into a queue  
> without having to do anything on the phone; have it be server side  
> that is.  I'm thinking some sort of cron job that runs every minute  
> or five to make sure all expected agents (my partner and I) are in  
> the queue and if not, log us in.  The extentions we use to enter the  
> queue are find-me extensions so if we aren't at our desks, calls will  
> hit our cells.
>
> Like I said, we know we can do this by doing some excessive dialplan  
> authoring, but we'd rather use the pre-build Queues -- they do  
> everything we need/want, except the autologin part.  Anyone know how  
> we can solve this?
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
>
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
>




More information about the asterisk-users mailing list