[Asterisk-Users] Problem with Cisco local conference and hangup

C F shmaltz at gmail.com
Tue Nov 15 09:30:08 MST 2005


On 11/14/05, Leif Neland <leifn at neland.dk> wrote:
> >>> Cisco 7960 gets a call from zap/1, hits conf to call out on zap/2,
> >>> then hits join, after a while cisco hangsup, at which point zap/1
> >>> and zap/2 can still talk, shouldn't asterisk hangup on all three?
>
> >> That is the way I would prefer it to work.
> >> Like an attended transfer.
>
> > I cannot understand why, why not use attended transfer then?
>
> Customer calls salesperson.
> Salesperson need assistance of tech support.
>
> Salesperson explain problem to tech with customer online to
>   A: Supply tech with needed information only, so the customer does not need
> to repeat a long story
>   B: Educate customer to be brief and to the point
>   C: Make sure salesperson relay correct information
>
> Salesperson then hangup and let customer and tech settle the problem,
>
> But as we know now, this is configurable, so we can have it as we like it.
>
> Leif

Another reason why a prefer the Polycom phones, it will let the user
do this with their split and join options.



More information about the asterisk-users mailing list