[Asterisk-Users] CRM integration (was RE: CallerID)

Max W Blackmer Jr max at knowledgepowerit.com
Fri May 27 09:01:06 MST 2005


hello everyone,

I just had a thought on this subject why not create a daemon process on
the Client PC That registers its self and What phone the user is
connected. An AGI script could monitor the progress and when answered
could send a push to the registered daemon which would push a link to
the registered daemon on the telephone operators on the desk top. this
would not waist resource as much as polling?  perhaps the daemon could
be written in something portable like java or even as a small applet
that is launched first and minimized to launch the CRM App in a browser
and could be written into other CRM Applications.

What are your thoughts on this?

Max W. Blackmer Jr.





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