[Asterisk-Users] Who's happy with their voip service?

[Johnathan Corgan]

JD wrote:

> Inbound 
> calling has been down for 2 days. 

Just FYI, mine is back up (408-903) as of about five hours ago.

I did just speak with a (Broadvoice) support tech on an entirely 
unrelated matter (40 min. hold time!), mentioned mine was working, and 
he seemed to think things were coming back in stages.

I've had them for two months now.  People may recall a series of emails 
regarding packet loss through their PNAP link to Sprintlink (my ex-ISP 
backbone.)  I ditched the Sprint BBD fixed-wireless service, got 
Sonic.net DSL, and have been enjoying pretty high quality voice service 
since.  The packet loss rates at PNAP still show but I think now this 
shows it's an artificial measure (intentionally dropped non-VOIP 
packets, all the other potential reasons hashed about in that thread.)

In spite of the service outages and long hold times for support, I still 
want to give them the benefit of the doubt (and my $25 monthly.)  It 
still seems like growing pains vs. incompetency.

I tried their web interface to change DIDs, as they now have them in my 
home area code.  The effect was instant, I reconfigured sip.conf with 
the new number and secret they provide, and something like 3 minutes 
later was using the new DID.  So some things do work well.

Wish they did IAX. And ILBC. Not that important to me right now, though.

-Johnathan