[Asterisk-Users] OT: Zap channels intermittently bridging with SNOM190

[Matt Kemner]

Hi David

On Thu, 10 Mar 2005, quoth David Wilson:

> Something I've picked up with the SNOM is that sometimes when there
> are two active incoming calls via Zap channels they end up being
> transferred to eachother. In other words two in bound callers end up
> being connected to eachother.

I've come across this exact problem.  Whenever there are two calls on hold
and you push the "transfer" button, it transfers them both together.

The solution is to go to the SNOM's webpage, and under Setup/Advanced
set "Call join on Xfer (2 calls)" to off

Why that option is enabled by default I don't know, but it caused me grief
for a couple of months until I finally discovered that option - and
even now the receptionist refuses to answer more than one call at a time,
because she's afraid to join two customers together again.

 - Matt