[Asterisk-Users] Getting FOP working with ICD?

[Nicolás Gudiño]

Hi,

> Hello my name is Axel Pache and  i and some kolleges are working on a
> callcenter solution. We use ICD to manage skill based routing. But now
> we got some problems integrating FOP, for example FOP  doesnt
> acknowledge the ICD-queues right. I have to  use a normal  asterisk
> queue to get  FOP working with it.
> 
> So my question is:
> 
> Is there any way to get FOP working together with ICD in that case?

If ICD does not use regular queues, it will require custom development
or a clever use of UserEvent in your dialplan. BTW, my rates are
cheap.. :) Regards,

-- 
Nicolás Gudiño
Buenos Aires - Argentina