[Asterisk-Users] Polycom and CallerID

Johann johann.hoehn at ecommerce.com
Tue Jun 21 11:54:04 MST 2005


I'm having a problem with the callerID that the polycom IP600 phones are 
displaying.  I would like to modify the CIDName and leave CIDNumber as 
exactly what the phone call came in as(provided they aren't hiding 
callerID).  Most of the calls will be going to the queue, but a few will 
go directly to the SIP phones.

I've done a various combinations of using SetCallerID(), SetCIDName(), 
and SetCIDNum().  It seems the most I can get is to change the CIDName 
that the polycom phones will show.  The CIDNumber is always simply 
"asterisk".  I have put NoOp statements before the call hits the queue 
and the dial() command to ensure that it being set right.  It shows up 
in the Asterisk CLI correctly.  The SetCallerID() does set the name, 
however SetCIDName() and SetCIDNum() do not work.  The contact is always 
listed as "asterisk".

Anyone else have any problems with callerID, asterisk, and 
polycom(IP600) phones?

--johann



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