[Asterisk-Users] Calling on all Polycom Experts

[Ryan Stark]

Hey all, I'll give my reseller a call for support in the morning, but
I usually have better/faster luck on the list.  I've got a SoundPoint
IP500 that I upgraded to BootROM 2.6.2 and SIP image 1.5.2 on someone
elses advice, I forgot to change out the old config for the new when I
loaded the image up (I guess the config changed a bunch between 1.5.2
and 1.3.1)  I was prompted with an error message: There was an error
proccessing the config file, Error of type 0x4020.  Then I used the
config file that came with the new release to write a new config for
that phone, rebooted, same error.  I did the 468* reset and it did the
same thing again.  Any ideas on what that error is and how I fix it? 
(Polycom logs quoted bellow sig.)

Thanks,
-Ryan

0613014243|so   |4|00|---------- Initial log entry ----------
0613014243|so   |4|00|+++ Note that bootrom log times are in GMT +++
0613014243|wdog |4|00|Initial log entry
0613014243|cfg  |4|00|Initial log entry
0613014243|copy |4|00|Initial log entry
0613014243|cdp  |4|00|Initial log entry
0613014243|cdp  |5|00|CDP is DISABLED.
0613014243|cdp  |5|00|802.1Q/VLAN tagging is DISABLED.
0613014243|so   |3|00|Platform: Model=SoundPoint IP 500,
Assembly=2345-11500-020 Rev=A
0613014243|so   |3|00|Platform: Board=2345-11500-020 A
0613014243|so   |3|00|Platform: MAC=0004f201be89, IP=Unknown, Subnet
Mask=Unknown
0613014243|so   |3|00|Platform: BootBlock=2.4.0 (11500_020) 13-Nov-03 15:03
0613014243|so   |3|00|Application, main: Label=BOOT,
Version=2.6.2.0032 17-Mar-05 16:27
0613014243|so   |3|00|Application, main: P/N=YYYY-YYYYY-YYY
0613014243|app1 |4|00|Initial log entry.
0613014244|so   |3|00|Link status is Net up Speed 100 full Duplex, PC down.
0613014247|app1 |3|00|Using resolver server 192.168.0.5 and domain .
0613014247|app1 |3|00|DHCP returned result 0x8F from server 192.168.0.5.
0613014247|app1 |3|00|   Phone IP address is 192.168.0.119.
0613014247|app1 |3|00|   Subnet mask is 255.255.255.0.
0613014247|app1 |3|00|   Gateway address is 192.168.0.1.
0613014247|app1 |3|00|   FTP server address is 192.168.0.6.
0613014247|app1 |3|00|   DNS server is 192.168.0.5.
0613014247|app1 |3|00|Bootline: eim(0,0)bootHost:flash
e=192.168.0.119:ffffff00:a8c00:42ace497 h=192.168.0.6 g=192.168.0.1
u=PlcmSpIp pw=456 f=0x40
0613014247|app1 |3|00|Bootline: tn=CircaIP
0613014304|cfg  |3|00|Image bootrom.ld has not changed.
0613014328|app1 |4|00|Could not load time from 0.0.0.0(0.0.0.0).
0613014332|cfg  |3|00|Image sip.ld has not changed.
0613014356|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.
0613014356|app1 |6|00|Uploading boot log, time is MON JUN 13 01:43:57 2005