[Asterisk-Users] Is there a problem when we want to transfer an incoming call to an external phone number

Bob Goddard asterisk at bgcomp.co.uk
Tue Jun 14 03:45:04 MST 2005


On Tuesday 14 Jun 2005 09:16, David Masure wrote:
> Hi,
>
> I'm facing something strange but maybe I haven't the right solution.
>
> What I want ot do is :
>
> Someone from outside call my phone number, I check some informations
> using an IVR script and then I want to transfer the call to an external
> phone number.  The point is that when I'm doing that using the Dial
> command, I've got a message telling me no is able to answer the call.
> But if I configure it to ring an internal extension, it works !
>
> Is there an issue when we want to transfer an incoming call to an
> external line ?  I'm using the bristuff package and I'm using a  HFC pci
> isdn card.
>
> If you can enlighten me...... thanks a lot

Little info to go on, but I'll hazard a guess and say you only
have a single analogue line.


B



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