[Asterisk-Users] AgentLogin already on?

[Asterisk]

We have the same problem, with CVS head as of about a month ago.

Would be interested in any solution (to this problem) as well :)

Julian.

Tyler wrote:
> Hello folks,
> 
> I'm using Asterisk stable 1.0.7 in a small call center environment with
> 3 queues and about 25 agents.  All the agents login using the AgentLogin
> method.  It works great with one small caveat. 
> 
> Not all of our phones (Cisco 79XX's) are using the power-over-ethernet
> setup, some are using external power bricks.  I've run into a problem a
> couple times where an agent is logged in and somehow he/she kicks the
> power brick under their desk causing the phone to power off and back on
> again.
> 
> The phone boots up and registers fine but that Agent can no longer
> login.  They get a message that that agent is already logged on, and if
> I do a 'show agents' at the console, I see that agent as still logged in
> as well.  The only way I can fix this is to restart asterisk (which in a
> call center environment is a pain as all users must relogin, any queued
> calls are lost, etc) 
> 
> I've used CVS-HEAD a little and noticed that the CLI has an 'agent
> logoff' command that would allow me to logout individual agents, however
> the CVS-HEAD has been less than stable for me (I understand it's CVS
> development, etc, hence why I'm using stable 1.0.7) so that's not an
> option.  
> 
> Any thoughts/solutions/opinions/flames ?   :-)
> 
> Thanks in advance,
> 
> tf.
> 
> 
> 
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