[Asterisk-Users] strange dial problem with polycom 501

[Michael George]

On Thu, Jul 28, 2005 at 12:48:44PM -0400, Tom Hayden wrote:
> Michael, I think I got it solved. In my sip.cfg on the boot server
> make sure that
> 
> dialplan.impossibleMatchHandling="2"
> 
> Here's what the SoundPoint manual says about this var
> 
> If set to 0, the digits entered up to
> and including the point where an
> impossible match occurred are sent
> to the server immediately.
> If set to 1, give reorder tone.
> If set to 2, allow user to accumulate
> digits and dispatch call manually
> with the Send soft key.

This helped?  I saw this in one of the posts, but I didn't think it would
apply.  According to the manual, this on applies when an impossible match
occurs.  Impossible matches are not the problem, as it happens on 9...
numbers and I have 9xxx.T in the digitmap.

I'm not averse to making the change, and may whether it's required or not, but
I want to know for sure that this will help.

I have corrected an erroneous space in the digitmap and I have changed from
"...|[9]11|9411|9x.T" to "...|[9]11|9411|9xxxx.T" so that there is no overlap
(as suggested in an earlier post.

If that doesn't help, I'll make the change above and see if that helps.

Thanks for all the suggestions!

> On 7/28/05, Bruno De Luca <bdeluca at fgasoftware.com> wrote:
> > try to see if u have set at sip.conf  *dtmfmode=rfc2833*
> > 
> > Michael George wrote:
> > 
> > >I am having a strange problem with polycom 501 and dailing.  I've read the
> > >archives and no one there specifically mentions this problem, so I thought I'd
> > >ask here.
> > >
> > >The problem is that when the user picks up the receiver or pressed new call,
> > >sometimes they will enter a number (for example 95072091234) and in the middle
> > >of the number the cursor might jump back one digit.  So the call above, if
> > >just typed into the phone, might end up: 9507291234.  Other times the cursor
> > >might jump right back to the beginning of the number.
> > >
> > >This doesn't happen when they enter the number and the press "dial", so it
> > >seems to be a digitmap problem.
> > >
> > >However, the digitmap is nearly the same as what I've used on IP-500s in the
> > >past.  It is:
> > >"[0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T"
> > >
> > >[Actually it was " [0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T" -- I don't know
> > >where that space came from, but I'll take it out and test again today.]
> > >
> > >Are there any obvious problems with that digitmap?  Anything else that I
> > >should take a look at?
> > >
> > >Thank you.
> > >
> > >
> > >
> > 
> > 
> > --
> > ____________________________________________________________________
> > 
> >  BRUNO DE LUCA
> >  Tel. +39 02 9350 4780 (102)
> > 
> >  FG&A Software
> >  20017 Rho - Via Puccini, 8
> > 
> >  E-Mail :
> > bdeluca at fgasoftware.com
> >  Internet:
> > http://www.fgasoftware.com
> > 
> > 
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> 
> -- 
> Tom
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> 

-- 
-M

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