[Asterisk-Users] Re: So you all think VoIP sypply is warm and fuzzy

Mark Musone mmusone at gmail.com
Tue Jul 19 08:13:18 MST 2005


..all i know is that if this guy is bitching about a non-existant CD
and is unable to provision
a simple VOIP device, then i would be terribly afraid of his companies
technical ability for their actual VOIP service..

scary..a VOIP provider that can't even provide themselves...



On 7/19/05, Jason Stewart <jstewart at rtl.org> wrote:
> On 18/07/05 17:06 -0700, Michael D Schelin wrote:
> >    I was waiting for everyone to reply so here is mine.. Check out the
> >    Mediatrix web site. There are no downloads or lists of resellers who might
> >    have this provisioning software that is normally included with purchase.
> >    You may be right that it is a refurb but every indication points that it
> >    is not.  I have contacted both companies and I'm waiting for replys. I'm
> >    on the west coast and it took over 7 days to get here. I am a little
> >    pissed when all other ATA's are configurable from their built in web
> >    server. And Yes, I'm self serving as well as mostly everybody I've ran
> >    into in this business.  This unit was purchased for testing. Because of
> >    the timezone problem, When I get the product from UPS it's too late to
> >    call Canada or FL. when all I need is a simple download to correct the
> >    problem.  Is it too much to expect everything in the box when you purchase
> >    it? Or have a web site with these free included software so if this
> >    happens we don't wast our valuable time.  By the way I did get an email
> >    from VOip Supply asking me to wait until morning so they could find the
> >    software.  This is at 2:30 PST.  This complaint was to hear from others
> >    about VoIP Supply and their business practices. I wanted to get feedback
> >    ether way, or maybe a contact name so I can get this paper weight working
> >    and tested.  Has anyone used the 2102? Please let me know.
> >
> 
> Obviously you have a misunderstanding. Why not assume that there is a
> misunderstanding, with voipsupply then work from there instead of
> dumping your anger out on all of us?
> 
> I don't doubt that there is a CD or there was once a CD that shipped
> with the 2102, but - According to the Medaitrix Web Site...
> 
> 
> --- Copy and paste from mediatrix web site ---
> With the Mediatrix 2102, service providers get the product
> characteristics allowing them to successfully deploy residential IP
> telephony applications. The Mediatrix 2102 provides a web interface,
> giving users a convenient access to the unit for initial set-up. The
> Mediatrix 2102 can auto-provision by fetching its encrypted
> configuration file from a TFTP or HTTP server making installation
> transparent to end-users. To further facilitate deployments, factory
> loaded configurations are possible. Automatic firmware and
> configuration file downloads ensure that the 2102 is always
> up-to-date.
> --- end ---
> 
> You are supposed to use a web interface for initial set up.
> 
> Jason
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