[Asterisk-Users] Re: Any Ideas??? 3rd time posting => Sipura SIP Phones Multi-Line

Steve Gladden Asterisk at MichiganBroadband.com
Mon Jul 18 04:19:25 MST 2005


Thanks!

Very true....

I have a client who is very interested in Asterisk but they are holding off
because I have been unable to give them a solid answer if it will work
this way.

I have found bit's & pieces that it *might* work with SNOM phones
and something called a 'hint application' but have not found any
substantial info or instructions that tell me if this will actually
work and work well or not :-)

I guess I am still totally confused as to why this is not a more straight
forward answer.... my initial expectation was that something like this
would be highly in demand in the business world and supported by either
Asterisk or an Asterisk add-on.

A lot of SIP phones seem to have this 'standard feature'
And of course Cisco does it completely and flawlessly.
With Commercial versions of Asterisk available you would think.....
Well at least this is the way I tend to think...
Is that Asterisk would have a way of doing this.
Seems that it it really does not (yet) though.

Thanks for all the help!  I do appreciate it.

Take care!

Steve






> Chris Mason (Lists) wrote:
>
>> Steve Gladden wrote:
>>
>>> Still looking for some direction with this subject:
>>>
>>> I think the term is called multi-line appearance....
>>> Is this something that is directly supported in Asterisk?
>>> I can't seem to find any information on it or how to actually use
>>> it....
>>>
>>> This is where you have several sipura-841 SIP phones for example... if
>>> someone pickes up 'line1' I'd like the light to come on on ALL
>>> phones to indicate someone is using 'line 1' and they should NOT be
>>> able
>>> to pick up 'line 1' so long as that 'line1' is in use by another phone.
>>>
>>>
>> You are trying to emulate a key system, Asterisk is a PBX. I don't you
>> will get this done as there is no concept of lines, all phones are
>> extensions.
>>
> Well, not exactly
> What he wants is reasonable and very common these days and is considered
> a hybrid PBX.
> Users want buttons and lights. They want key system operation with their
> PBX. Such systems have been around since telephone systems went from
> relays to electronics in the mid to late 70's
> The old concept of a PBX with  extensions that were single line is long
> gone. Single line phones with dialing of codes is not easy to use. If it
> isn't easy to use there will be hell to pay. And in the PBX world an
> extension IS a line. Connections to the PSTN are called trunks. The
> terms "line", "station", and "trunk" are quite often mixed and misused .
> The 841 has a "shared"option in it's setup for each button , so it is
> probably is possible with SIP in some way.
> If Asterisk can't do it, then he will need to find another system that
> will, but it is certainly not an unreasonable request or feature to have
> if a system is to have a hope of success.
>
> John  Novack
>
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