[Asterisk-Users] OT (kinda): Justification for adding Asteriskto the business plan

[William Lloyd]

It's all about the testing before rollout.

The problem with the run of the mill IT guy (especially ones involved  
in web sites) they tend to think that testing something means you try  
a few calls and if it works it's all fine.

Testing isn;t beating into them in the same way it is in the telecom  
guys.

There are often unforeseen implications of changing the smallest  
little knob on the system.  Unless you are willing to really think  
about how to make the box fail and try the permutations and  
combinations the end user is always going to be unhappy.

At the end of the day for some incremental income you don;t want to  
take an otherwise happy customer and turn him into a nightmare in the  
search to add a little VOIP.

-bill

On 15-Jul-05, at 8:15 AM, /dev/null wrote:

>>
>> The fact that Asterisk is "soft" and you're trying to sell to
>> an IT Company..
>>
>>
>
> Just to clarify, we make up the IT company and we'd be selling it  
> to our
> customers that may or may not be IT based.  The company does run  
> VoIP but
> does not use Asterisk (using VoIP to add additional local lines in  
> different
> area codes).
>
> What I'm trying to accomplish is a convo/thread of why IT  
> consultancies
> should take on Asterisk in their normal support (or a value-add  
> service).
> When I look at VoIP, I see nothing different between setting up and
> configuring perl scripts for AGI/* Manager interfaces (system admin
> scripting) to plugging the BRI into a Digium card from the old T1  
> router.
> Granted there are some differences in command configurations and  
> might have
> to label a wire or two "Voice" instead of "Data" but nothing earth
> shattering.
>
> As for sales, it would be just adding new listings under  
> "Telephones" in the
> yellow pages and adding a few words to brochures/web pages.
>
> -Don
>
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