[Asterisk-Users] SoftPhones: Bad, or just bad QoS?

[Dalberg, Stevin J]

Actually, most phones come with an ethernet port for the PC as well, so
1 in and 1 out, as to the Gigabit though, that may be a problem, as I'm
not sure of any phones with a gig phy, maybe Cisco?  Broadcom is making
the chips, but I don't know if they are shipping in anything at this
time...

The main issue with the soft phone is that people expect their phone to
work when their PC doesn't...  Kinda hard to call tech support that
way... Also, I think that unless you are an early adopter, it will
probably seem like more of a pain.  

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ed Pastore
Sent: Thursday, July 14, 2005 12:50 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] SoftPhones: Bad, or just bad QoS?

Hi again, folks. I've been getting feedback from this list and elsewhere
that softphones are generally not considered good enough for hardcore
business use. Can someone point me to where I can find more detail on
this debate?

Is the problem that the technology isn't mature, that the load on the
computer is too high, or simply that it doesn't work well in a poorly
designed network?

Any time I mention VOIP and network, people tell me to make sure that I
have QoS capabilities. If I do, and can tweak it appropriately, will
that eliminate (or at least greatly minimize) problems with soft phones?

I am really loathe to rewire my building, and I really have to move to
gigabit for unrelated reasons, so I would like to be able to use the
single gigabit port in every office to serve both the computer and the
phone. That seems to mean either soft phones or putting a small gig hub
in every office, no?
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