[Asterisk-Users] VOIP Providers Problems

[Darren Wiebe]

I've not seen a troll like this for at least a week.  :-)  If you can 
get them with your eyes closed then do us all a favour and help the 
newbies!  If you don't like that then go away!!!!

Darren Wiebe
darren at aleph-com.net

Jimmy Smith wrote:

>you guys are so friggin funny..
>
>all i see bout problems on most providers here are users who never
>read a line of the handbook
>
>i could prolly solve all these eyes closed with the asterisk handbook
>on my side as a friend.
>
>
>wake up..
>
>i work for a hosting provider and we get lots of users assuming they
>have it all right and us is the problem. and in fact 99% of the time
>they are the ones who fucked theyre servers up and such.
>
>not to mention calling support to blah blah they fishing trips using
>everybodys time for nothing.
>
>and might i add the tickets , emails and posts on boards wich not only
>is non sense but stupid of theyr part.
>
>
>
>#1
>EX : sending to all emails there is of a company
>.
>
>now how the fuck would aol know if one never answered or did if you
>send to sales, support, marketing, etc etc all at once.
>
>#2 one problem at a time..
>
>people send 44 emails at once asking for support on basic shit like
>how do i reboot my box.
>
>
>then dispatch a second one for how do i compile a program..
>
>RTFM
>
>
>#3 posting in boards -  obsiouvsely we won't respond immediately to
>these non support requests so user will post in forums saying we are
>lame support or any other non sense.
>
>
>all this just makes me wonder what the hell is the point of even
>trying to get good customer service when  10 complaints will overcome
>1000 good reviews.
>
>And this from BS users who don't even lift a finger to help themselves
>but rather put the load on staff..
>
>
>my july 4 th 2 cents on why i would prefer having 100 biz clients then
>10,000 users
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