[Asterisk-Users] Linux Distribution for Asterisk server use

[Subhi S Hashwa]

Quoting Tzafrir Cohen <tzafrir at cohens.org.il>:

> Actually this is incorrect: Everybody can provide support for CentOS,
> Debian, Gentoo, Slackware, FreeBSD, or whatever. With RedHat or SuSE
> you're locked to a single vendor to provide maintinance.

You're already locked in (to Digium)

You're missing my point.

In a business enviroment, you discovered an undocumented issue with XYZ I
want to have the peace of mind and assurance that I woun't be stuck out in the
cold waiting for a response from a mailing list or getting insults from someone
on irc, it's how much is your time worth to you question and how long your
customer is willing to wait for you to fix the system, think SLAs.

Telephony is a critical system to a business, if your phone system is down your
business is as good as dead. If it costs me £600 for OS with support for 3
years, it's a price worth paying in the grand scale of things. You're buying
Xeon server, Digium card, Digium license for G729 why not pay a small amount of
money for peace of mind if the OS decides in the future it doesn't like your tie
one day. Think of it as insurance.

>
> A small example of how annoying it is: Suppose you don't trust the
> vendor's QA (the vendor did not check the updates with Asterisk, did
> he?) and want to provide your own local updates source that only updates
> manually with tested packages.
>
> With apt, yum, urpmi: this is a matter of basic scriptology (if this
> scriptology doesn't exist already). But if you use
> up2date/YOU/red-carpet/whatever then your server has to be registered
> directly with the download source at redhat/suse/ximian/whatever and you
> have to install the updates directly from them.
>
> Anyway, let's as our fountain of knowledge if there is any commercial
> support for Debian:
>
>   http://www.google.com/search?q=commercial+support+for+debian

Many people offer commercial support, that's all good, what I am saying is,
Redhat and Novell probably hire a big % of the kernel hackers, who's best at
supporting their software, go to the source, the people who wrote it.

Choosing an OS is a business decision in Asterisk installation rather than a
technical one.

My £0.02 +VAT

-- 
Subhi S Hashwa
// When everything's heading your way, you're in the wrong lane.


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