[Asterisk-Users] RE: E911 Testing ! {Scanned}

[David Shaw]

As a Firefighter I would call the 911 Dispatch Center first using there
office number (XXX-XXXX). Tell them what you would like to do, what
time, address and phone number. Then give them you cell. If something
happens with the test they will call you back on your cell. Also some
Dispatch centers can run the same test on one of there business lines.

David


On Wed, 2005-01-19 at 14:21, Jason Kawakami wrote:
> -----Original Message-----
> 
> I believe the 911 is a serious issue if one does an asterisk installation in
> an office. How do you test 911? Won't they arrest you or something for
> dialing 911 for no reason and talking to one of their agents who could have
> taken a more important call?
> 
> -speaking from 10+ years of installations, dial 911 and tell the operator
> your name, who you are with, and that you are testing a new phone system.
> Confirm with them that the telephone number and address they have in their
> system is correct, say thank you and hang-up.  
> 
> On occasion, you get a surly operator who has had a bad day but crap, if you
> had their job, your days may not be so good either.
>  
> 
> On the other hand what an emergency comes up (like someone got seriously
> injured) and on top of that asterisk crashed all of a sudden bringing the
> whole office PBX down. Since it would be not be possible to place a call and
> emergency matter becomes more serious, who would be held responsible? The
> person who installed the PBX for not implementing a redundant and reliable
> system?
> 
> -document that on 'X' date and 'Y' time, you tested and confirmed that 911
> access was functioning and have the client sign off on the installation.
> After that, the system is theirs.  
> 
> Always test emergency services access for premises equipment based solutions
> unless you have signed documentation from the client that they do not want
> 911 access out of their system!
> 
> Jason Kawakami
> www.optellabs.com
> Salt Lake City, UT
> 
> 
> 
> 
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