[Asterisk-Users] choppy and cracking sound from zyxel prestige 2002

[Steven Critchfield]

On Thu, 2005-02-24 at 21:56 +0200,
listasterisk.20.eenewz at spamgourmet.com wrote:
> Hi,
> 
> Does anyone have suggestions hooking Zyxel Prestige 2002 to Asterisk?
> 
> I have tested Zyxel Prestige with both supported codecs.
> 
> Call with G.711 sounds very choppy and cracking. Almost can't understand 
> a word.
> 
> Today I installed G.729 support into Asterisk but unbearable voice 
> quality remains. It's a little bit better though.
> 
> I have tested that Zyxel ATA with some commercial SIP providers 
> (stanaphone, simpletelecom etc.) and the quality is OK.
> tcpdumping connection with both providers showed that G.711 alaw/ulaw 
> was in use.
> 
> Some Grandstream phones are also hooked into that same Asterisk pbx and 
> using G.711. Those devices voice quality is superb.
> 
> Firmware installed in Zyxel Prestige 2002 is V3.60(MD.2)C0 (latest).

Have you tried the (seemingly) standard problems/fixes. Make sure VAD is
turned off. Quick test might be to make noise on your end and see if
quality increases. Possibly play background music loud enough to
transfer to the far end. If so, track down how to turn VAD off.
-- 
Steven Critchfield <critch at basesys.com>