[Asterisk-Users] Monitor

[Anton Krall]

Well, for the last part of my email, I now know of AgentCallbackLogin

You see.. Asterisk is your friend!
:)
 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anton Krall
Sent: Lunes, 21 de Febrero de 2005 01:48 a.m.
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] Monitor

Guys.
 
How does monitor work? Ive enabled the feature to start monitoring when *!
is pressed but I see that my calls are left with some IN and OUT file... how
can I merge those into one? 
 
Also, when does asterisk records a call? I know I configured it to record
queue calls... but what else?
 
Ah! which brings me to another question, when using queues, agents signin
and they get MOH until a user calls but... on other call center apps, the
agents signin and can actually hangup the phone, which rings when a call
comes thru.... can asterisk behave in this manner or do the agents have to
be offhook for this?
 
Thx!
 
__________________________________________________________________
Anton Krall
 

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