[Asterisk-Users] Monitor

[Asterisk]

Comments below:

Anton Krall wrote:
> Guys.
>  
> How does monitor work? Ive enabled the feature to start monitoring when *!
> is pressed but I see that my calls are left with some IN and OUT file... how
> can I merge those into one? 

Check out the "m" option

>  
> Also, when does asterisk records a call? I know I configured it to record
> queue calls... but what else?
>  
> Ah! which brings me to another question, when using queues, agents signin
> and they get MOH until a user calls but... on other call center apps, the
> agents signin and can actually hangup the phone, which rings when a call
> comes thru.... can asterisk behave in this manner or do the agents have to
> be offhook for this?
>  

Check out the AgentCallBackLogin cmd

> Thx!
>  
> __________________________________________________________________
> Anton Krall
>  
> 
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> 

Julian