[Asterisk-Users] callback agents cannot transfer calls

Ryan Stark rstark at tuzakey.com
Fri Feb 18 20:19:13 MST 2005


I fixed mine by updateing to the latest CVS-head. I spoke with David off 
list and he no longer uses agent call back.  I have noticed a slight 
delay in transfers sometimes. But nothing major.

-Ryan

Hecken, Guido wrote:
> I'm not shure, but I think something changed in CVS HEAD concerning the #
> transfers...
> In older CVS from December 2004 the # transfer had to be terminated by "#"
> to start transferring.
> In actual CVS, you have to press # twice, type in the number, wait 2 seconds
> and the call get's transferred.
> Is this normal behaviour?
> 
> Guido Hecken
> 
> 
> 
>>-----Ursprüngliche Nachricht-----
>>Von: Ryan Stark [mailto:rstark at tuzakey.com]
>>Gesendet: Freitag, 18. Februar 2005 11:03
>>An: Asterisk Users Mailing List - Non-Commercial Discussion
>>Betreff: Re: [Asterisk-Users] callback agents cannot transfer calls
>>
>>I've got the same problem. It works fine on some of my older asterisk
>>boxes that haven't been upgraded, CVS-HEAD-12/09/04, but not on the
>>latest box, CVS-HEAD-01/19/05.  I've tried both t, T, and tT no luck, I
>>checked my features.conf and it has
>>[featuremap]
>>blindxfer => #
>>
>>i do not have canreinvite set to yes anywhere in any of my configs
>>it works when its not being made through agentcallback
>>
>>-Ryan
>>
>>David Trcka wrote:
>>
>>>Hi,
>>>
>>>my situation is: incoming call goes into the queue and is picked up by
>>>callback agent. The agent then wants to transfer the call to another
>>>device (another SIP phone). But 'transfer' button doesn't work and '#'
>>>button attempts to start channel monitor. Tried with both Queue(testq)
>>>and Queue(testq,tT).
>>>Is it meant as a feature that agents won't transfer calls at all?
>>>
>>>I'll appreciate any help.
>>>
>>
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