[Asterisk-Users] callback agents cannot transfer calls

Hecken, Guido guido.hecken at gwsnettech.de
Fri Feb 18 03:39:58 MST 2005


I'm not shure, but I think something changed in CVS HEAD concerning the #
transfers...
In older CVS from December 2004 the # transfer had to be terminated by "#"
to start transferring.
In actual CVS, you have to press # twice, type in the number, wait 2 seconds
and the call get's transferred.
Is this normal behaviour?

Guido Hecken


> -----Ursprüngliche Nachricht-----
> Von: Ryan Stark [mailto:rstark at tuzakey.com]
> Gesendet: Freitag, 18. Februar 2005 11:03
> An: Asterisk Users Mailing List - Non-Commercial Discussion
> Betreff: Re: [Asterisk-Users] callback agents cannot transfer calls
> 
> I've got the same problem. It works fine on some of my older asterisk
> boxes that haven't been upgraded, CVS-HEAD-12/09/04, but not on the
> latest box, CVS-HEAD-01/19/05.  I've tried both t, T, and tT no luck, I
> checked my features.conf and it has
> [featuremap]
> blindxfer => #
> 
> i do not have canreinvite set to yes anywhere in any of my configs
> it works when its not being made through agentcallback
> 
> -Ryan
> 
> David Trcka wrote:
> > Hi,
> >
> > my situation is: incoming call goes into the queue and is picked up by
> > callback agent. The agent then wants to transfer the call to another
> > device (another SIP phone). But 'transfer' button doesn't work and '#'
> > button attempts to start channel monitor. Tried with both Queue(testq)
> > and Queue(testq,tT).
> > Is it meant as a feature that agents won't transfer calls at all?
> >
> > I'll appreciate any help.
> >
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