[Asterisk-Users] Speech Recognition

[Steve Underwood]

Hi Dean,

You seem to have had your head up the supplier's arse for a number of 
years. :-)

I last tried a Nuance demo system in about 2002, and found it useless. 
Speechworks (now scansoft) was rather better, but still useless for 
English. I'm British. Trying the British system gave poor results. 
Trying the US system seldom gave the right answer. Speechwork's Chinese 
(Cantonese and Mandarin) was pretty good, though.

I've never seen Nuance offer free form speech to text, and I can't see 
Angel or Nuance's sites claiming that. They offer free form IVR input 
within a limited domain, which is something quite different - the set of 
possible outcomes is so much smaller.

The best free form speech to text systems still require considerable 
user specific training to achieve reasonable accuracy. Some people 
eventually get good results, while others never do. Maybe some people 
just talk in a much more consistent way.

Regards,
Steve


dean collins wrote:

>Steve then you have had your head up your arse for a number of years.
>
>Nuance was delivering 90% in 1999 and I have a number of happy customers
>to prove it.
>
>You also obviously didn't look at either the Nuance or angel sites
>because both of them offer free form speech to text capabilities.
>
>One of the first customers I had in Australia for Nuance was ordering of
>stock for Revlon cosmetics using a speech to an automated ordering
>system using their antiquated stock database.
>
>Dean
>  
>