[Asterisk-Users] Cisco 7960G phone crashes during SIP upgrade

[Matt Schulte]

There was a bug with certain SCCP images, where you couldn't upgrade to
images above XX size. I don't have the Cisco document though, that could
be what you're seeing.. Their symptoms were worse though, it would fail
*after* ugprading therefore making the phone useless :-) Not sure, just
one phone you say? We upgraded all of ours in our office to 7.3 without
a problem.


-----Original Message-----
From: Nicolas Chabbey [mailto:epromix at gmail.com] 
Sent: Thursday, February 03, 2005 7:51 AM
To: Matt Schulte
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco 7960G phone crashes during SIP
upgrade


I've tried different versions, like the 5.0, 6.0 SIP but it doesn't make
any changes as the phone doesn't request the image, nor any others file
after downloading the AS79XX.TXT. Once restarted, it do the same things,
like configurating IP, requesting the load file and configurations on
the TFTP and looping endless by restarting, crashing, restarting,...



On Thu, 3 Feb 2005 07:38:18 -0600, Matt Schulte <mschulte at netlogic.net>
wrote:
> Which sip ver are you trying to install. Is it stuck in a loop or 
> anything?
> 
> -----Original Message-----
> From: Nicolas Chabbey [mailto:epromix at gmail.com]
> Sent: Thursday, February 03, 2005 7:18 AM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Cisco 7960G phone crashes during SIP upgrade
> 
> Hello,
> 
> I've recently received a Cisco 7960G phone with the factory default 
> SCCP firmware on it. As we're using SIP on our network, the first 
> things i've done was to upgrade but unfortunately the phone just 
> restarted. By looking on the TFTP logs and tcpump output, i've seen 
> that the phone crashed and restarted just after downloading the 
> OS79XX.TXT file, without requesting the image file at any moment.
> 
> If i'm putting a SCCP image file name (without ext.) on the OS79XX.TXT

> (begining with P003), the phone doesn't crash and request the 
> respective SEP<mac>.xml file. Unfortunately (again), just after 
> downloading the xml configuration it hang and restart. I've checked 
> the syntax and they's no error on it, if they's one the phone output 
> the error on the display without crashing. Note that i've both put 
> with and without the load information statement, with the same result.
> 
> Both statical and DHCP configuration has been tried.
> Maybe it's an hardware failure or i've miss somethings realy important
> :)
> 
> Thanks
> 
> -------------------------------------------------
> Nicolas Chabbey <eprom at bgp6.info>
> Leafnet Networking Research Laboratory
> http://www.bgp6.info
> -------------------------------------------------
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